Who handles shipping?
PrimeBiome orders are placed through the seller’s checkout or its designated order-processing provider. Shipping charges, delivery estimates, destinations, and tracking availability are determined by the offer and checkout terms shown when an order is placed.
Delivery estimates
The seller’s current product presentation lists an estimated delivery time of 5–7 working days for the United States and 10–15 working days for several international destinations. These are estimates, not guaranteed delivery dates. Processing times, carrier delays, holidays, weather, and customs may affect delivery.
Shipping fees and destinations
Shipping fees can vary by destination and package. The checkout page is the final source for the shipping charge applicable to your order. Review the full total before submitting payment. International orders may be subject to customs duties, taxes, or other charges imposed by the destination country.
Tracking and delivery issues
If tracking is available, details are generally sent to the email address used at checkout. For a missing, delayed, damaged, or incorrectly addressed shipment, contact the order-support provider shown in your confirmation email.
Changes and returns
For address corrections, cancellations, or return eligibility, contact the seller promptly. Refund and return conditions are governed by the policy displayed by the seller when you order. Keep your order number and confirmation email for reference.